| FAQ
How do
I book my cruise?
Call
Erika at Celebrity Cruise Lines toll-free 1-888-727-4907 x13337 (Monday to
Saturday 9am-7pm Eastern Daylight Time) and quote Group ID #
9083121. She can answer all your
questions about the cruise. If she's not available you can simply just
dial the toll-free number and speak to any other Group Specialist, but be sure
to quote the Group ID.
Do I
have to pay for the entire cruise at the time of booking?
No.
The cruise line requires a reduced deposit of $25 per person ($50 per room) at
time of booking to lock in the price. Alternatively, a full deposit of
$250 per person ($500 per room) is required in order to be assigned a cabin number
immediately, and also for specialty rooms for suites, singles, triples/quads,
which are in very limited quantity. Your deposit will be applied towards the total cost of the
cruise. The balance of your cruise will be due on November 29, 2011.
What
happens if I book the cruise and I have to cancel?
Any
and all monies paid before November 29, 2011 are 100% refundable by the Cruise
Line. Cancellations after November 29, 2011 will be subject to cancellation
fees imposed by Celebrity Cruises. We are happy to discuss those with you over
the phone, however, should you think that you might need to cancel then we would
recommend that you not book the cruise in the first place. Life does happen and
we will discuss ways to protect your investment from loss due to a cancellation.
|
Days Prior to sailing |
Penalties (per person) |
|
75 Days and earlier |
Full cancellation, no penalty |
|
74- 57 Days |
Deposit Amount |
|
56-29 Days |
50% of Total Fare |
|
28-15 Days |
75% of Total Fare |
|
14 Days or less |
No Refund, except for Taxes & fees |
I’ve
never cruised before. Where can I get more information about cruising?
Celebrity Cruise Lines has an incredible website that is jam packed with
information about cruising. Planning your first Celebrity Cruise, click
here for more info:
http://www.celebritycruises.com/newtocruising/home.do?pagename=new_to_cruising_intro&cS=SIDENAV
Click
on this
link to get started to learn more about one of the most popular vacations
out there.
http://www.celebritycruises.com/beforeyourcruise/faq/home.do?cS=SIDENAV
Also,
please know that the Cruise Line works with first time cruisers every day and
will be happy to spend as much time with you answering all of your questions
about booking your cruise and what cruising is all about.
This
all sounds great, but where can I learn more about the Celebrity Solstice and see
some pictures of the ship?
Click
on the following
link which will take you to a special page on the website where you can take
virtual tours of the ship and learn more about her:
http://www.celebritycruises.com/plancruise/ships/ship.do?shipCode=SL
I'm a Solo traveller without a
travelling companion, but I want to avoid paying the Single Supplement fee.
Can you assist me in finding other Solo travellers in the group to possibly room
with?
Yes, we may be able to assist you.
We will keep a list of solo travellers who are looking for a roommate as well,
and put you in touch with each other to enable you to make necessary
arrangements. Please contact
Tracey directly (click her name to email).
CALL TODAY AND SHOUT HOORAY!
"I'M GOIN' ON THE ROCKABILLY
CRUISE!"
Erika Trivett, Group
Vacation Specialist
Celebrity Cruise Lines
Toll-free: 1-888-727-4907 x13337
E-mail:
etrivett@celebrity.com
Group ID # 9083121
We look forward to helping you plan a most
memorable vacation.
Disclaimer: Unforeseen
circumstances happen. We reserve the
right to add or subtract acts.
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